Privacy Policy

1) Introduction and contact details of the responsible party

1.1 We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data means all data with which you can be personally identified.

1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Patrick Slaby, Piemont Express, Spichernstr. 33, 40476 Düsseldorf, Germany, Tel.: +49211444080, Email: info@piemont-express.de. The person responsible for processing personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

2) Data collection when visiting our website

2.1 When using our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the page server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the moment of access
Amount of data sent in bytes
Source/referrer from which you accessed the site
Browser used
Operating system used
Used IP address (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. Data is not passed on or used otherwise. However, we reserve the right to review the server log files retrospectively if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix and the lock icon in your browser's address bar.

3) Hosting & Content Delivery Network

3.1 Shopify

For hosting our website and displaying the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

When data is transferred to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

3.2 Cloudflare

We use a content delivery network from the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service allows us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. The processing is carried out to protect our legitimate interest in improving the stability and functionality of our website according to Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European data protection level.

3.3 Shopify

We use a content delivery network from the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data may also be transferred to:

Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

When data is transferred to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

For data transfers to the USA, the data recipient has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision by the European Commission.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your device longer and allow the storage of page settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of your web browser's cookie settings.

If personal data is processed by individual cookies we use, the processing takes place according to Art. 6 para. 1 lit. b GDPR either for the performance of the contract, according to Art. 6 para. 1 lit. a GDPR in case of given consent, or according to Art. 6 para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

You can set your browser to inform you about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contact

5.1 Trusted Shops

For review reminders, we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany

We transmit your email address and, if applicable, other customer data to the provider exclusively based on your explicit consent according to Art. 6 para. 1 lit. a GDPR, so that they can contact you by email with a review reminder.

You can revoke your consent at any time with effect for the future towards us or the provider.

We are jointly responsible with the provider for the processing described above in accordance with Art. 26 GDPR. The contract on joint responsibility can be viewed here: https://help.etrusted.com/hc/de/articles/4402587369105-Contract-on-joint-responsibility-under-GDPR

5.2 Own function for online appointment scheduling
We process your personal data within the scope of the provided online appointment scheduling. You can see which data we collect for online appointment scheduling from the respective input form or the appointment query. If certain data are necessary to carry out online appointment scheduling, we indicate this accordingly in the input form or appointment query. If we provide you with a free text field in the input form, you can describe your concern in more detail there. You can also control which additional data you want to enter. Your submitted data will be stored and used exclusively for the purpose of scheduling the appointment. When processing personal data necessary to fulfill a contract with you (this also applies to processing operations required to carry out pre-contractual measures), Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us consent to process your data, processing is based on Art. 6 para. 1 lit. a GDPR. Consent given can be revoked at any time by sending a message to the controller named at the beginning of this statement.

5.3 WhatsApp Business

You have the option to contact us via the WhatsApp messaging service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this, we use the so-called "Business version" of WhatsApp.

If you contact us via WhatsApp regarding a specific transaction (for example, a placed order), we store and use the mobile number you use on WhatsApp as well as—if provided—your first and last name in accordance with Art. 6 para. 1 lit. b GDPR to process and respond to your inquiry. Based on the same legal basis, we may ask you via WhatsApp to provide additional data (order number, customer number, address, or email address) to assign your request to a specific case.

Use our WhatsApp contact for general inquiries (such as about services, availability, or our website). We store and use the mobile number you use on WhatsApp as well as—if provided—your first and last name in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in efficiently and promptly providing the requested information.

Your data will always be used solely to respond to your inquiry via WhatsApp. It will not be shared with third parties.

Please note that WhatsApp Business has access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. For operating our WhatsApp Business account, we use a mobile device whose address book contains only the WhatsApp contact data of users who have also contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of their WhatsApp phone number from the address books of their chat contacts by accepting the WhatsApp terms of use upon first use of the app on their device, in accordance with Art. 6 para. 1 lit. a GDPR. Transmission of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

Please refer to WhatsApp's privacy policy for the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your related rights and privacy settings: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits sharing with third parties.

In the course of the above-mentioned processing, data may be transferred to servers of Meta Platforms Inc. in the USA.

5.4 When contacting us (e.g., via contact form or email), personal data is processed solely for the purpose of handling and responding to your request and only to the extent necessary.

The legal basis for processing this data is our legitimate interest in responding to your request according to Art. 6 para. 1 lit. f GDPR. If your contact concerns a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted when the circumstances indicate that the matter in question has been conclusively resolved and no legal retention obligations apply.

6) Data processing when opening a customer account

According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. Which data is required for account opening can be found in the input mask of the corresponding form on our website.

You can delete your customer account at any time by sending a message to the above address of the person responsible. After deleting your customer account, your data will be deleted, provided that all contracts concluded through it have been fully settled, no legal retention periods apply, and we have no legitimate interest in further storage.

7) Use of customer data for direct advertising

7.1 Sign up for our email newsletter

When you sign up for our email newsletter, we regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters after you have explicitly confirmed your consent to receive the newsletter by clicking a verification link sent to the specified email address.

By activating the confirmation link, you give us your consent to use your personal data according to Art. 6 para. 1 lit. a GDPR. We store the IP address assigned to you by your Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later time. The data collected during newsletter registration is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the responsible party named at the beginning. After unsubscribing, your email address will be deleted immediately from our newsletter distribution list, unless you have explicitly consented to further use of your data or we reserve the right to use your data beyond this in a legally permitted manner, about which we inform you in this statement.

7.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email, similar to those already purchased. According to § 7 para. 3 UWG, we do not need to obtain separate consent from you for this. The data processing is based solely on our legitimate interest in personalized direct advertising according to Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, we will not send any emails.

You have the right to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a notification to the responsible party named at the beginning. Only transmission costs according to the basic rates will be charged to you. After receiving your objection, the use of your email address for advertising purposes will be stopped immediately.

7.3 Brevo

Our email newsletters and other promotional email communications are sent through this provider: Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany

Based on our legitimate interest in effective and user-friendly email marketing, we share the data you provide when signing up with this provider according to Art. 6 para. 1 lit. f GDPR so that they can handle the email distribution on our behalf.

Subject to your explicit consent according to Art. 6 para. 1 lit. a GDPR, the provider also conducts a statistical success analysis of email campaigns using web beacons or tracking pixels in the sent emails, which can measure open rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated but is not merged with other data sets.

You can revoke your consent to email tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits sharing with third parties.

7.4 Shopify Email

Our email newsletters are sent through this provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

Based on our legitimate interest in effective and user-friendly newsletter marketing, we share the data you provide when signing up for the newsletter with this provider according to Art. 6 para. 1 lit. f GDPR so that they can handle the newsletter distribution on our behalf.

Subject to your explicit consent according to Art. 6 para. 1 lit. a GDPR, the provider also conducts a statistical success analysis of newsletter campaigns using web beacons or tracking pixels in the sent emails, which can measure open rates and specific interactions with the newsletter content. Device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated but is not merged with other data sets.
You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits sharing with third parties.

When data is transferred to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

7.5 Product availability notification by email

For temporarily unavailable items, you can sign up to receive email notifications about product availability. We will send you a one-time email notification about the availability of the item you selected. The only mandatory information required to send this notification is your email address. Providing additional data is voluntary and may be used to address you personally. We use the so-called double opt-in process for sending emails, which ensures that you only receive a notification after you have explicitly confirmed your consent by clicking a verification link sent to the provided email address.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. In doing so, we store the IP address registered by your Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later time. The data we collect when you register for our email notification service regarding product availability is used strictly for this purpose.

You can unsubscribe from availability notifications at any time by sending a corresponding message to the responsible party named above. After unsubscribing, your email address will be immediately deleted from our distribution list set up for this purpose, unless you have explicitly consented to further use of your data or we reserve the right to use your data beyond this in a legally permitted manner, about which we inform you in this statement.

7.6 Shopping Cart Reminders by Email

If you abandon your purchase with us before completing the order, you have the option to receive a one-time email reminder of the contents of your virtual shopping cart.

The only mandatory information for sending this reminder is your email address. Providing additional data is voluntary and may be used to address you personally. For sending emails, we use the so-called double opt-in procedure, which ensures that you only receive a notification after you have explicitly confirmed your consent by clicking a verification link sent to the specified email address.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR for sending a shopping cart reminder. In doing so, we store the IP address registered by your Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later time. The data we collect when you register for our email notification service is used strictly for this purpose.

You can unsubscribe from cart reminders at any time by sending a corresponding message to the responsible party named above. After unsubscribing, your email address will be promptly removed from our designated distribution list unless you have explicitly consented to further use of your data or we reserve the right to use your data beyond this in a legally permitted manner, about which we inform you in this statement.

8) Data processing for order fulfillment

8.1 To the extent necessary for contract processing for delivery and payment purposes, the personal data we collect is passed on according to Art. 6 para. 1 lit. b GDPR to the contracted shipping company and the contracted financial institution.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact data you provided during the order to personally inform you within our legal information obligations under Art. 6 para. 1 lit. c GDPR. Your contact data is strictly used for notifications about updates we owe and is processed by us only to the extent necessary for this purpose.

To process your order, we also cooperate with the following service provider(s) who assist us wholly or partly in fulfilling concluded contracts. Certain personal data is transmitted to these service providers according to the following information.

8.2 EasyDHL

For preparing shipments, we use the services of the following provider: 247APPS UG (limited liability), In der Goldgrube 28, 56073 Koblenz

According to Art. 6 para. 1 lit. b GDPR, we transmit digital shipping labels with your delivery information solely for the purpose of processing your online order from our order processing system to the provider, who then sends them to our local printers to enable printing. Data is only shared to the extent necessary for processing.

8.3 Order Printer Pro

For order processing, we use the following provider: FORSBERG+TWO, Tranegårdsvej 74, 2900, Hellerup, Denmark

Name, address, and, if applicable, other personal data are transferred to the provider in accordance with Art. 6 para. 1 lit. b GDPR for the purpose of processing the online order. Your data is only transferred to the extent necessary for processing the order. The provider is also used for accounting purposes. The provider processes incoming and outgoing invoices as well as, if applicable, the bank transactions of our company to automatically record invoices, match them to transactions, and create financial accounting in a semi-automated process.

If personal data is also processed in this context, the processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in efficient organization and documentation of our business processes.

8.4 Packlink Pro

For order processing, we use the following provider: Packlink Shipping S.L., Calle Amaltea 9, 28045 Madrid, Spain

8.5 Post & DHL Shipping (official)

For preparing shipments, we use the services of the following provider: Deutsche Post DHL Research And Innovation GmbH, Kurt-Schumacher-Str. 1, 53113 Bonn
According to Art. 6 para. 1 lit. b GDPR, we transmit digital shipping labels with your delivery information solely for the purpose of processing your online order from our order processing system to the provider, who then sends them to our local printers to enable printing. Data is only shared to the extent necessary for processing.

8.6 Shopify Order Printer

For order processing, we use the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

8.7 Winestro.Cloud

For order processing, we use the following provider: Weinbau-online GmbH & Co. KG, Große Langgasse 8, 55116 Mainz

8.8 Transfer of personal data to shipping service providers

- BRT

As a transport service provider, we use the following provider: BRT S.p.A., Piazza Diaz 7 - 20123 Milan / Italy

We share your email address and/or phone number with the provider before delivery of the goods for the purpose of coordinating a delivery date or announcing the delivery, provided you have given your explicit consent during the ordering process. Otherwise, for the purpose of delivery, we only share the recipient's name and delivery address with the provider. The sharing only takes place to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with the provider or delivery announcement is not possible.

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- Cargoboard

As a transport service provider, we use the following provider: Cargoboard GmbH & Co. KG, Technologiepark 22, 33100 Paderborn, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- Cargoboard Austria

As a transport service provider, we use the following provider: Cargoboard Austria GmbH, Wiesenstraße 51, 4600 Wels, Austria

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- DACHSER SE

As a transport service provider, we use the following provider: DACHSER SE, Logistics Center Munich, European Logistics, Zamilastraße 11, 81677 Munich, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- Deutsche Post

As a transport service provider, we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- DHL

As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- DHL Express

As a transport service provider, we use the following provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- DHL Freight

As a transport service provider, we use the following provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- DHL Austria

As a transport service provider, we use the following provider: DHL Paket (Austria) GmbH, Campus 21, Liebermannstrasse F08/401, 2345 Brunn am Gebirge
Austria

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- DPD

As a transport service provider, we use the following provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- DPD Austria

As a transport service provider, we use the following provider: DPD Direct Parcel Distribution Austria GmbH, Arbeitergasse 46, Leopoldsdorf 2333, Austria

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- FedEx

As a transport service provider, we use the following provider: FedEx Express Germany GmbH, Langer Kornweg 34 k, 65451 Kelsterbach, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- General Overnight (GO!)

We use the following provider as a transport service provider: GO! Express & Logistics (Deutschland) GmbH, Brühler Straße 9, 53119 Bonn, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- Hellmann Worldwide Logistics

We use the following provider as a transport service provider: Hellmann Worldwide Logistics SE & Co. KG, Elbestraße 1, 49090 Osnabrück

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- Austrian Post

We use the following provider as a transport service provider: Austrian Post AG, Rochusplatz 1, 1030 Vienna, Austria

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- Post CH

We use the following provider as a transport service provider: Post CH (Swiss Post AG, Switzerland, Wankdorfallee 4, 3030 Bern)

We share your email address and/or phone number before delivery of the goods for the purpose of coordinating a delivery date or announcing the delivery with the provider, provided you have given your explicit consent during the ordering process. Otherwise, for the purpose of delivery, we only share the recipient's name and delivery address with the provider. The sharing only takes place to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with the provider or delivery announcement is not possible.
Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.

When data is transmitted to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.
- Poste Italiane

We use the following provider as a transport service provider: Poste Italiane S.p.A., Viale Europa 190, 00144 Rome, Italy

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- PostNL

We use the following provider as a transport service provider: Koninklijke post NL BV, Waldorpstraat 3, 2521CA The Hague, Netherlands

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- Schenker

We use the following provider as a transport service provider: Schenker Deutschland AG, Lyoner Straße 15, 60528 Frankfurt am Main, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- UPS

We use the following provider as a transport service provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.
- UPS Austria

We use the following provider as a transport service provider: United Parcel Service Speditionsgesellschaft m.b.H, Cargo Nord, Objekt 1, 1300 Vienna Airport, Austria

Consent can be revoked at any time with effect for the future towards the responsible party named above or the provider.

8.9 Use of payment service providers (payment services)

- Apple Pay

If you choose the payment method “Apple Pay” from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment is processed via the Apple Pay feature on your device running iOS, watchOS, or macOS by charging a payment card stored in Apple Pay. Apple Pay uses security features integrated into your device’s hardware and software to protect your transactions. To authorize a payment, you must enter a code you previously set and verify using the Face ID or Touch ID feature of your device.

For payment processing purposes, the information you provide during the order process along with your order details is transmitted to Apple in encrypted form. Apple then re-encrypts this data with a developer-specific key before sending it to the payment service provider of the payment card stored in Apple Pay to complete the payment. The encryption ensures that only the website where the purchase was made can access the payment data. After the payment is completed, Apple sends your device account number and a transaction-specific dynamic security code to the originating website to confirm the payment success.

If personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR.

Apple stores anonymized transaction data, including the approximate purchase amount, approximate date and time, and whether the transaction was successful. Anonymization completely excludes any personal reference. Apple uses the anonymized data to improve Apple Pay and other Apple products and services.

When you use Apple Pay on your iPhone or Apple Watch to complete a purchase made via Safari on your Mac, the Mac and the authorization device communicate through an encrypted channel on Apple’s servers. Apple does not process or store any of this information in a way that can identify you. You can disable the option to use Apple Pay on your Mac in your iPhone settings. Go to “Wallet & Apple Pay” and turn off “Allow Payments on Mac.”

Weitere Hinweise zum Datenschutz bei Apple Pay finden Sie unter der nachstehenden Internetadresse: https://support.apple.com/de-de/HT203027
- bancontact

One or more online payment methods from the following provider are available on this website: Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium

When selecting a payment method of the provider where you pay in advance (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the content of your order are forwarded to the provider according to Art. 6 para. 1 lit. b GDPR. The transfer of your data in this case is exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.
- EPS transfer

One or more online payment methods from the following provider are available on this website: PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria

One or more online payment methods from the following provider are available on this website: paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main, Germany

If you choose the payment method "Google Pay" from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment is processed via the "Google Pay" application on your mobile device running at least Android 4.4 ("KitKat") and equipped with NFC functionality by charging a payment card stored in Google Pay or a verified payment system there (e.g., PayPal). To authorize a payment over Google Pay exceeding €25, you must first unlock your mobile device using the configured verification method (such as facial recognition, password, fingerprint, or pattern).

For the purpose of payment processing, the information you provide during the ordering process along with the details of your order are forwarded to Google. Google then transmits your payment information stored in Google Pay in the form of a one-time transaction number to the originating website, which verifies the completed payment. This transaction number contains no information about the actual payment data of your payment methods stored in Google Pay but is created and transmitted as a one-time valid numeric token. For all transactions via Google Pay, Google acts solely as an intermediary to process the payment. The transaction is conducted exclusively between the user and the originating website by charging the payment method stored in Google Pay.

If personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR.

Google reserves the right to collect, store, and analyze certain transaction-specific information for every transaction made via Google Pay. This includes the date, time, and amount of the transaction, merchant location and description, a description of the purchased goods or services provided by the merchant, photos you attached to the transaction, the name and email address of the seller and buyer or sender and recipient, the payment method used, your description of the reason for the transaction, and, if applicable, the offer associated with the transaction.

According to Google, this processing is carried out exclusively in accordance with Art. 6 para. 1 lit. f GDPR based on the legitimate interest in proper accounting, verification of transaction data, and optimization and maintenance of the Google Pay service.

Google also reserves the right to combine the processed transaction data with additional information collected and stored by Google when using other Google services.

The terms of use for Google Pay can be found here:

https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
Further information on data protection for Google Pay can be found at the following internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
- iDeal

One or more online payment methods from the following provider are available on this website: Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands

One or more online payment methods from the following provider are available on this website: 1&1 Internet AG, Elgendorfer Str. 57, 56410 Montabaur, Germany

One or more online payment methods from the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

When selecting a payment method where the provider pays in advance (such as invoice or installment purchase or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, phone number, if applicable data on an alternative payment method).

To protect our legitimate interest in determining the creditworthiness of our customers, this data is forwarded by us to the provider for the purpose of a credit check in accordance with Art. 6 para. 1 lit. f GDPR. The provider checks, based on the personal data you provided as well as other data (such as shopping cart, invoice amount, order history, payment experiences), whether the payment method you selected can be granted with regard to payment and/or default risks.

In addition to internal provider criteria, identity and credit information from the following credit agencies may be included in the decision during the application review process according to Art. 6 para. 1 lit. f GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). As far as score values are included in the credit report result, they are based on a scientifically recognized mathematical-statistical method. The calculation of the score values includes, among other things but not exclusively, address data.

You can object to this processing of your data at any time by sending us a message or directly to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contract-compliant payment processing.
- Paydirekt

One or more online payment methods from the following provider are available on this website: paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main, Germany

One or more online payment methods from the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

When selecting a payment method from the provider for which you advance payment, your payment data provided during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the contents of your order will be forwarded to the provider in accordance with Art. 6 para. 1 lit. b GDPR. The transfer of your data in this case is exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

When selecting a payment method for which we advance payment, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, phone number, and if applicable, data for an alternative payment method).

In such cases, to protect our legitimate interest in verifying your creditworthiness, this data will be forwarded by us to the provider for a credit check in accordance with Art. 6 para. 1 lit. f GDPR. The provider checks, based on the personal data you have provided as well as other data (such as shopping cart, invoice amount, order history, payment experiences), whether the payment method you selected can be granted with regard to payment and/or default risks.

This website uses PayPal Checkout, an online payment system from PayPal that consists of PayPal's own payment methods and local payment methods from third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "Pay Later" via PayPal, we forward your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer is made according to Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – "Pay Later" via PayPal. For this purpose, your payment data may be shared with credit agencies based on PayPal's legitimate interest in determining your creditworthiness according to Art. 6 para. 1 lit. f GDPR. PayPal uses the result of the credit check regarding the statistical probability of default to decide whether to provide the respective payment method. The credit report may include probability values (so-called score values). Where score values are part of the credit report result, they are based on a scientifically recognized mathematical-statistical method. The calculation of score values includes, among other things but not exclusively, address data. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for proper payment processing under the contract.

If the PayPal payment method "Invoice Purchase" is available and selected, your payment data will first be transmitted to PayPal to prepare the payment, after which PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") to carry out the payment. The legal basis is Art. 6 para. 1 lit. b GDPR. In this case, RatePay conducts an identity and credit check in its own name to determine creditworthiness according to the principle mentioned above and shares your payment data with credit agencies based on the legitimate interest in determining creditworthiness pursuant to Art. 6 para. 1 lit. f GDPR. A list of the credit agencies Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using the payment method of a local third-party provider, your payment data will first be forwarded to PayPal to prepare the payment in accordance with Art. 6 para. 1 lit. b GDPR. Depending on your choice of an available local payment method, PayPal will then transmit your payment data to the respective provider for payment processing in accordance with Art. 6 para. 1 lit. b GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

Weitere datenschutzrechtliche Informationen entnehmen Sie bitte der Datenschutzerklärung von PayPal: https://www.paypal.com/de/legalhub/paypal/privacy-full
- Saferpay

One or more online payment methods from the following provider are available on this website: equensWorldline SE, Eendrachtlaan 315
3526 LB Utrecht, Netherlands

When selecting an online payment method, your payment data - if necessary - will first be forwarded to the provider in accordance with Art. 6 para. 1 lit. b GDPR.

When paying by credit card or with crypto payment methods, the provider processes the payment itself.

When using the payment method of a local third-party provider, your payment data will then be transmitted to the respective provider for payment processing in accordance with Art. 6 para. 1 lit. b GDPR:

Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria)
Giropay (paydirekt GmbH, Stephanstr. 14-16 60313 Frankfurt am Main, Germany)
Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)
Shopify Payments

One or more online payment methods from the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

One or more online payment methods from the following provider are available on this website: Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden

One or more online payment methods from the following provider are available on this website: Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

One or more online payment methods from the following provider are available on this website: Payolution GmbH, Columbusplatz 7-8, Staircase 1 / 5th floor, 1100 Vienna, Austria

SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
CRIF GmbH, Diefenbachgasse 35, 11 50 Vienna, Austria
CRIF AG, Hagenholzstrasse 81, 8050 Zurich, Switzerland
CRIF GmbH, Leopoldstraße 244, 80807 Munich, Germany
SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
KSV1870 Information GmbH, Wagenseilgasse 7, 1100 Vienna, Austria
Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss, Germany
infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden, Germany
ProfileAddress Direct Marketing GmbH, Altmannsdorfer Strasse 311, 1230 Vienna, Austria
Emailage LTD, 1 Fore Street Ave, London, EC2Y 5EJ, United Kingdom
ThreatMetrix, The Base 3/F, Tower C, Evert van de Beekstraat 1, 1118 CL Schiphol, Netherlands
payolution GmbH, Columbuscenter, Columbusplatz 7-8, 1100 Vienna, Austria
Universum Business GmbH, Hanauer Landstr. 164, 60314 Frankfurt am Main, Germany

9) Online Marketing

9.1 Brevo Tracker

This website uses the software-based marketing service of the following provider for delivering and synchronizing various customer management services: Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany

The service enables automated processing of feed activities, control of advertising in deployed marketing channels, success analysis of marketing measures, as well as centralized email marketing and contact management.

Cookies are used to fulfill various functions; these are small text files stored locally in the cache of your web browser on your device and allow us to analyze your use of the website. The cookies collect certain information, such as the IP address, location, and time of the page visit.

All processing described above, especially setting cookies to read information on the device used, is only carried out if you have given us your explicit consent according to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with future effect by disabling this service in the "Cookie Consent Tool" provided on the website.

Further legal bases for data processing that apply within the scope of specific service functions (such as the need for explicit consent according to Art. 6 para. 1 lit. a GDPR when sending newsletters) remain unaffected.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

9.2 Google AdSense

This website uses Google AdSense, a web advertising service by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, which are text files stored on your computer that allow an analysis of your use of the website. In addition, Google AdSense uses so-called "web beacons" (small invisible graphics) to collect information, through which simple actions such as visitor traffic on the website can be recorded, collected, and evaluated. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also involve transmission to the servers of Google LLC in the USA.

Google uses the information obtained in this way to evaluate your usage behavior regarding AdSense ads. The IP address transmitted by your browser within Google AdSense is not merged with other Google data. The information collected by Google may be transferred to third parties if legally required and/or if third parties process this data on behalf of Google.
All processing described above, especially reading information on the device used via cookies and/or web beacons, only takes place if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, the use of Google AdSense during your visit is omitted.

You can revoke your given consent at any time with effect for the future by disabling this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level based on an adequacy decision by the European Commission.

Further information on Google's privacy policies can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10) Web analytics services

10.1 Google Analytics 4

This website uses Google Analytics 4, a web analytics service from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, cookies are set by Google Analytics 4 when visiting the website. These are small text files stored on your device that collect certain information. This information includes your IP address, which Google shortens by removing the last digits to exclude direct personal identification.

The information is transmitted to Google servers and further processed there. Transfers to Google LLC based in the USA are also possible.

Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activity for us, and provide other services related to website and internet usage. The IP address transmitted and shortened by your browser within Google Analytics is not merged with other Google data. The data collected through the use of Google Analytics 4 is stored for two months and then deleted.

All processing described above, especially the setting of cookies on the device used, only takes place if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the site. You can revoke your given consent at any time with effect for the future. To exercise your right of withdrawal, please disable this service via the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Weitere rechtliche Hinweise zu Google Analytics 4 finden Sie unter https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de und unter https://policies.google.com/technologies/partner-sites

Demographic Characteristics
Google Analytics 4 uses the special feature "demographic characteristics" and can generate statistics that provide information about the age, gender, and interests of site visitors. This is done by analyzing advertising and information from third parties. This allows target groups to be identified for marketing activities. However, the collected data cannot be assigned to any specific person and is deleted after being stored for a period of two months.

Google Signals
Als Erweiterung zu Google Analytics 4 kann auf dieser Website Google Signals verwendet werden, um geräteübergreifende Berichte erstellen zu lassen. Wenn Sie personalisierte Anzeigen aktiviert haben und Ihre Geräte mit Ihrem Google-Konto verknüpft haben, kann Google vorbehaltlich Ihrer Einwilligung zur Nutzung von Google Analytics gem. Art. 6 Abs. 1 lit. a DSGVO Ihr Nutzungsverhalten geräteübergreifend analysieren und Datenbankmodelle, unter anderem zu geräteübergreifenden Conversions, erstellen. Wir erhalten keine personenbezogenen Daten von Google, sondern nur Statistiken. Wenn Sie die geräteübergreifende Analyse stoppen möchten, können Sie die Funktion "Personalisierte Werbung" in den Einstellungen Ihres Google-Kontos deaktivieren. Folgen Sie dazu den Anweisungen auf dieser Seite: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Weitere Informationen zu Google Signals finden Sie unter folgendem Link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" feature can be used on this website. If you have consented to the use of Google Analytics 4 according to Art. 6 para. 1 lit. a GDPR, have set up an account on this website, and log in to this account on different devices, your activities, including conversions, can be analyzed across devices.

10.2 Google Tag Manager

This website uses "Google Tag Manager," a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google").

Google Tag Manager provides a technical basis to bundle various web applications, including tracking and analytics services, and to calibrate, control, and link them to conditions via a unified user interface. Google Tag Manager itself does not store or read any information on user devices. The service also does not perform independent data analyses. However, when a page is accessed, Google Tag Manager transmits your IP address to Google, where it may be stored. Transmission to servers of Google LLC in the USA is also possible.

This processing is only carried out if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, the use of Google Tag Manager during your visit to the site will not take place. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

Further legal information about Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

10.3 Shopify Analytics

This website uses the web analytics service of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

Using cookies and/or similar technologies (tracking pixels, web beacons, algorithms to read device and browser information), the service collects and stores pseudonymized visitor data, including information about the device used such as the IP address and browser details, to analyze usage behavior on our website for statistical purposes and to create pseudonymized usage profiles. This includes the evaluation of movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g., text entries, scrolling, clicks, and mouse-overs). The pseudonymization generally excludes direct personal identification. No merging with personal data collected by other means takes place.

All the above-described processing, especially reading or storing information on the device used, is only carried out if you have given us your explicit consent according to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by disabling this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits sharing with third parties.

When data is transferred to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

10.4 Shopify Network Intelligence

This website uses the "Shopify Network Intelligence" function from the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Using this function, certain customer data (order and search histories, location information, and transaction details), if collected, are automatically transmitted to Shopify in pseudonymized form, processed by Shopify, and then used for statistical and analytical purposes.

The analysis results may also include pseudonymized data from customers of other Shopify merchants, without any merchant having individual access to these external data sets beyond their own customer base.

Shopify does not gain access to clear data during processing but automatically encrypts the information during the transmission process using a special algorithm.

The processing is carried out according to Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical evaluation of our shop's reach and the acceptance of our offer for optimization purposes.

As part of the aforementioned processing, data may also be transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

When data is transferred to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

11) Retargeting/Remarketing and Conversion Tracking

11.1 Meta Pixel

Within our online offering, we use the service "Meta Pixel" from the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Meta")

If a user clicks on an ad placed by us on Facebook and/or Instagram, the URL of our linked page is extended by a parameter using the "Meta Pixel." This URL parameter is then entered into the user's browser after redirection by a cookie set by our linked page itself.

This allows Meta to identify visitors to our online offering as a target audience for displaying ads (so-called "ads"). Accordingly, we use the service to show Facebook and/or Instagram ads placed by us only to users who have shown interest in our online offering or who have certain characteristics (e.g., interests in specific topics or products determined by the websites visited) that we transmit to Meta (so-called "Custom Audiences").

On the other hand, the "Meta Pixel" can track whether users were redirected to our website after clicking on an advertisement and what actions they take there (so-called "conversion tracking").

The data collected is anonymous to us, so it does not allow conclusions about the identity of users. However, the data is stored and processed by Meta, making it possible to link it to the respective user profile, and Meta can use the data for its own advertising purposes.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is usually transmitted to a Meta server and stored there; in this context, it may also be transferred to servers of Meta Platforms Inc. in the USA.

11.2 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you have visited. Further data processing only takes place if you have consented to Google linking your internet and app browsing history with your Google account and using information from your Google account to personalize ads you view on the web. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing. For this, your personal data is temporarily linked with Google Analytics data by Google to form audiences. When using Google Ads remarketing, personal data may also be transmitted to the servers of Google LLC in the USA.

All processing described above, especially the setting of cookies to read information on the device used, is only carried out if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, the use of retargeting technology during your visit to the site will not take place.

You can revoke your given consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

Details about the processing initiated by Google and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information about Google's privacy policies can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.3 Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

We use the Google Ads service to draw attention to our attractive offers on external websites through advertising materials (so-called Google AdWords). We can determine the success of individual advertising measures in relation to the data from the advertising campaigns. Our goal is to show you ads that are of interest to you, make our website more appealing to you, and achieve a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an ad placed by Google Ads. Cookies are small text files stored on your device. These cookies generally expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged for conversion tracking. However, they do not receive any information that would allow personal identification of users.

In the context of using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.

Details about the processing triggered by Google Ads Conversion Tracking and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

To address users whose data we have received in the context of business or business-like relationships with more relevant advertising, we use a customer matching feature within Google Ads. For this purpose, we electronically transmit one or more files containing aggregated customer data (mainly email addresses and phone numbers) to Google. Google does not gain access to clear data but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to match it to existing Google accounts set up by the individuals concerned. This enables the delivery of personalized advertising across all Google services linked to the respective Google account.

Die Übermittlung von Kundendaten an Google erfolgt ausschließlich, wenn Sie uns hierzu eine ausdrückliche Einwilligung gemäß Art. 6 Abs. 1 lit. a DSGVO erteilt haben. Diese Einwilligung können Sie uns gegenüber jederzeit mit Wirkung für die Zukunft widerrufen. Weitere Informationen zu den Datenschutzmaßnahmen von Google in Bezug auf die Kundenabgleichs-Funktion finden sich hier: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Googles Datenschutzbestimmungen sind hier einsehbar: https://business.safety.google/intl/de/privacy/ und https://www.google.de/policies/privacy/

11.4 Google Ads Conversion Tracking without Cookies

This website uses Google Ads Conversion Tracking exclusively without the use of cookies, which means that the service never sets cookies on your device.

Instead, your browser's local storage is used to store an individual ID assigned by Google, which enables an analysis of your use of the website. Certain user information is processed via the ID for this purpose.

The ID is set when a user clicks on an ad placed by Google. If the user visits certain pages on this website, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of Google Ads customers. The information collected in this way is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with conversion tracking.

However, you do not receive any information that would allow personal identification of users. In the context of using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA. Details about the processing initiated by Google Ads conversion tracking and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

If the collected information contains personal references, processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical evaluation of the success of our advertising campaigns.
Googles Datenschutzbestimmungen sind hier einsehbar: https://business.safety.google/intl/de/privacy/ und https://www.google.de/policies/privacy/

11.5 Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, within Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the Google Ads service to draw attention to our attractive offers on external websites through advertising materials (so-called Google AdWords). We can determine the success of individual advertising measures based on the data from the advertising campaigns. Our goal is to show you ads that are of interest to you, to make our website more appealing to you, and to achieve a fair calculation of the advertising costs incurred.

The cookie for conversion tracking is set when a user clicks on an ad displayed by Google Ads. Cookies are small text files stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with conversion tracking. However, they do not receive any information that would allow personal identification of users. In the context of using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.

Details about the processing triggered by Google Ads Conversion Tracking and Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Please note that certain features of this website may not be available or may be limited if you have disabled the use of cookies.
Googles Datenschutzbestimmungen sind hier einsehbar: https://business.safety.google/intl/de/privacy/ und https://www.google.de/policies/privacy/

11.6 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform operated by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to display relevant ads to users, improve campaign performance reports, or to prevent a user from seeing the same ads multiple times. Through a cookie ID, Google records which ads are shown in which browser and can thus prevent them from being displayed repeatedly. Additionally, GMP can use cookie IDs to track so-called conversions related to ad requests. This is the case, for example, when a user sees a GMP ad and later visits the advertiser's website using the same browser and makes a purchase through that website. According to Google, GMP cookies do not contain personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server.

We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our knowledge as follows: By integrating GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider obtains and stores your IP address. In the course of using GMP, personal data may also be transmitted to the servers of Google LLC in the USA.

You can find the privacy policy of GMP by Google here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.7 Microsoft Advertising Universal Event Tracking

This website uses conversion tracking technology from the following provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA

For the use of Universal Event Tracking, a tag is placed on every page of our website that interacts with the conversion cookie set by Microsoft. This interaction makes user behavior on our website traceable and sends the collected information to Microsoft. The purpose is to statistically record and evaluate certain predefined goals such as purchases or leads to better tailor the targeting and content of our offers to interests. The tags are never used for personal identification of users.

You can revoke your given consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

12) Website functionalities

12.1 Embedding the Instagram feed via Flockler

On our website, we use the services of Flockler Oy, Rautatienkatu 21 B, 33100, Tampere, Finland, to display preview images from our Instagram profile. Cookies are used in this process, which are small text files stored locally in the cache of your internet browser.

The widget establishes a connection to servers of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland ("Instagram") when visitors access our website. This allows Instagram to receive certain browser information, including your IP address. In some cases, data may also be transferred to servers of Meta Platforms Inc. based in the USA.

Data may also be transferred to: Flockler Commerce, Inc., 1201 W Peachtree St NW Ste 2625 #36051, Atlanta, GA 30309, USA

For data transfers to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European data protection level.

12.2 Embedding the Instagram feed via Lightwidget

On our website, we use the services of Lightwidget, a widget from the provider Black Sail Division, Krystian Żwak, Molczyn 17, Leszna Gorna, 43-445 Dziegielow, Poland (www.lightwidget.com), to display preview images of our Instagram profile. Cookies are used in this process, which are small text files stored locally in the cache of your internet browser.

For data transfers to the USA, Meta Platforms Inc. has joined the EU-US Data Privacy Framework, which, based on an adequacy decision by the European Commission, ensures compliance with the European data protection level.

12.3 Facebook plugins

Our website uses plugins from the social network provided by: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the page using a so-called "2-click" or "Shariff" solution.

This integration ensures that when a page of our website containing such plugins is called up, no connection to the provider's servers is established yet.

If you are logged into an existing user profile on the provider's social network, information about interactions made via the plugins will also be published there and shown to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking it again. However, the revocation does not affect data that has already been transmitted to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

12.4 Instagram plugins

Our website uses plugins from the social network provided by: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the page using a so-called "2-click" or "Shariff" solution.

This integration ensures that when a page of our website containing such plugins is called up, no connection to the provider's servers is established yet.

Only when you activate the plugins and thus give your consent to data transmission according to Art. 6 para. 1 lit. a GDPR does your browser establish a direct connection to the provider's servers. In this process, regardless of logging into an existing user profile, information about your device used (including your IP address), your browser, and your browsing history is transmitted to the provider to a certain extent and possibly further processed there.

If you are logged into an existing user profile on the provider's social network, information about interactions made via the plugins will also be published there and shown to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking it again. However, the revocation does not affect data that has already been transmitted to the provider.

Data may also be transmitted to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

12.5 Trusted Shops Trustbadge

Our website includes graphic elements from the following provider to display external customer reviews and/or an externally awarded quality seal: Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne, Germany

When you visit a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers to properly load the elements. Certain browser information, including your IP address, is transmitted to the provider in this process.

If personal data is also processed in this context, this is done according to Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the optimal marketing of our offer and the appealing design of our website.

In the case of an online order with us, further processing may take place.

Depending on your explicit consent according to Art. 6 para. 1 lit. a GDPR, your order information (order total, order number, possibly purchased product) as well as your email address will be encrypted and transmitted to the provider via the Trustbadge after completing an order to check for an existing registration for the provider's services (especially the "Buyer Protection") and, if necessary, to enable a new registration.

In the event of an existing registration or a new registration with the provider for their services (especially buyer protection), your order information (order total, order number, purchased product) as well as your email address will be transmitted to and further processed by the provider based on the contractual agreement with the provider according to Art. 6 para. 1 lit. b GDPR to provide the services (especially buyer protection).

12.6 Google Maps

This website uses an online map service from the following provider: Google Maps (API) by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

Google Maps is a web service for displaying interactive (land) maps to visually present geographic information. Using this service shows you our location and facilitates any directions.

As soon as you access the subpages where the Google Maps map is embedded, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve transmission to servers of Google LLC in the USA. This happens regardless of whether Google provides a user account that you are logged into or whether a user account exists. If you are logged into Google, your data will be directly assigned to your account. If you do not want the assignment to your Google profile, you must log out before activating the button. Google stores your data (even for users not logged in) as usage profiles and evaluates them.

The collection, storage, and evaluation are carried out in accordance with Art. 6 para. 1 lit. f GDPR based on Google's legitimate interest in displaying personalized advertising, market research, and/or the demand-oriented design of Google websites. You have the right to object to the creation of these user profiles, but you must contact Google to exercise this right. If you do not agree to the future transmission of your data to Google as part of using Google Maps, you also have the option to completely disable the Google Maps web service by turning off JavaScript in your browser. Google Maps and thus the map display on this website can then no longer be used.

To the extent legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future. To exercise your revocation, please follow the option described above to object.

Further information on Google's privacy policies can be found here: https://business.safety.google/intl/de/privacy/

12.7 OpenStreetMap

This website uses an online map service from the following provider: OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK

The online map service is a tool for displaying interactive (land) maps to visually present geographic information. Using this service shows you our location and facilitates any geolocation.

Already when accessing those subpages into which the provider's map is integrated, information about your use of our website (such as your IP address) is transmitted to the provider's servers and stored there.

The processing of your personal data is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the needs-based design of our website. If you do not agree to the future transmission of your data to the provider, you have the option to completely deactivate the provider's online map service by disabling JavaScript in your browser. The online map service on this website can then no longer be used.

When data is transmitted to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

12.8 Google Web Fonts

This site uses so-called web fonts from the following provider for uniform font display: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

When a page is accessed, your browser loads the required web fonts into its browser cache to display texts and fonts correctly and establishes a direct connection to the provider's servers. Certain browser information, including your IP address, is transmitted to the provider in this process.

Data may also be transmitted to: Google LLC, USA

The processing of personal data in the course of establishing contact with the provider of the fonts is only carried out if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by disabling this service via the "Cookie Consent Tool" provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google's privacy policies can be found here: https://business.safety.google/intl/de/privacy/

12.9 hCaptcha

On this website, we use the CAPTCHA service of the following provider: Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110, USA

The service checks whether an input is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks, and similar automated malicious access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits these for evaluation to the provider's servers.

The legal basis is our legitimate interest in determining individual responsibility on the internet and preventing abuse and spam according to Art. 6 para. 1 lit. f GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European data protection level.

12.10 Google Customer Reviews (formerly Google Certified Shops Program)

We cooperate with Google within the framework of the "Google Customer Reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). This program allows us to collect customer reviews from users of our website. After a purchase on our website, you will be asked whether you would like to participate in an email survey from Google.

If you give your consent according to Art. 6 para. 1 lit. a GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your purchase experience on our website. The rating you provide will then be combined with our other reviews and displayed in our Google Customer Reviews logo as well as in our Merchant Center dashboard. Additionally, your review will be used for Google Seller Ratings. As part of using Google Customer Reviews, personal data may also be transmitted to the servers of Google LLC in the USA.

You can revoke your consent at any time by sending a message to the data controller or directly to Google.

Further information on Google's privacy policies can be found here: https://business.safety.google/intl/de/privacy/

13) Tools and Miscellaneous

13.1 DATEV

For bookkeeping, we use the service of the cloud-based accounting software from the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nuremberg, Germany

The provider processes incoming and outgoing invoices as well as, if applicable, the bank transactions of our company to automatically capture invoices, match them to transactions, and create the financial accounting in a semi-automated process.

If personal data is also processed in this context, the processing is based on our legitimate interest in the efficient organization and documentation of our business operations according to Art. 6 para. 1 lit. f GDPR.
- pathway solutions

For bookkeeping, we use the service of the cloud-based accounting software from the following provider: pathway solutions gmbh, c/o ba tax gmbh, Alstertwiete 3, 20099 Hamburg

13.2 Cookie Consent Tool

This website uses a so-called "Cookie Consent Tool" to obtain effective user consents for cookies requiring consent and cookie-based applications. The "Cookie Consent Tool" is displayed to users as an interactive interface when they visit the site, where consents for specific cookies and/or cookie-based applications can be granted by ticking checkboxes. By using the tool, all cookies/services requiring consent are only loaded if the respective user has given the corresponding consent by ticking the checkboxes. This ensures that such cookies are only set on the user's device if consent has been given.

The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, the processing of personal data (such as the IP address) occurs for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in a legally compliant, user-specific, and user-friendly consent management for cookies and thus in a legally compliant design of our website.

Another legal basis for processing is also Art. 6 para. 1 lit. c GDPR. As controllers, we are legally obliged to make the use of technically unnecessary cookies dependent on the respective user consent.

Where necessary, we have concluded a data processing agreement with the provider to ensure the protection of our website visitors' data and to prohibit unauthorized disclosure to third parties.

Further information about the operator and the settings options of the cookie consent tool can be found directly in the corresponding user interface on our website.

13.3 Cloudflare

For security purposes, this website uses the service of the following provider: Cloudflare, Inc., 101 Townsend St. San Francisco, CA 94107, USA

The provider protects the website and the associated IT infrastructure from unauthorized third-party access, cyber-attacks, as well as viruses and malware. The provider collects users' IP addresses and, if applicable, other data about your behavior on our website (especially accessed URLs and header information) to detect and prevent illegitimate site access and threats. The collected IP address is compared with a list of known attackers. If the collected IP address is identified as a security risk, the provider can automatically block it from accessing the site. The information collected in this way is transmitted to a server of the provider and stored there.

The described data processing is carried out pursuant to Art. 6 para. 1 lit. f GDPR based on our legitimate interests in protecting the website from harmful cyber-attacks and in maintaining the structure, data integrity, and security.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

14) Data Subject Rights

14.1 The applicable data protection law grants you the following data subject rights (rights to information and intervention) against the controller regarding the processing of your personal data, whereby the respective legal basis for exercising these rights is referenced:

Right of access under Art. 15 GDPR;
Right to rectification under Art. 16 GDPR;
Right to deletion under Art. 17 GDPR;
Right to restriction of processing under Art. 18 GDPR;
Right to information under Art. 19 GDPR;
Right to data portability under Art. 20 GDPR;
Right to withdraw given consents under Art. 7 para. 3 GDPR;
Right to lodge a complaint under Art. 77 GDPR.

14.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR LEGITIMATE INTERESTS WITHIN THE SCOPE OF A BALANCE OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE AFFECTED DATA. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH ADVERTISING PURPOSES. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE AFFECTED DATA FOR DIRECT MARKETING PURPOSES.

15) Duration of storage of personal data

The duration of storage of personal data is determined by the respective legal basis, the processing purpose, and—if applicable—additionally by the respective statutory retention period (e.g., commercial and tax law retention periods).

When processing personal data based on an explicit consent according to Art. 6 para. 1 lit. a GDPR, the affected data will be stored until you revoke your consent.

If there are statutory retention periods for data processed in the context of contractual or contract-like obligations based on Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods expire, provided it is no longer necessary for contract fulfillment or initiation and/or we no longer have a legitimate interest in further storage.

When processing personal data based on Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object under Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.

When processing personal data for the purpose of direct advertising based on Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object under Art. 21 para. 2 GDPR.

Unless otherwise specified in the other information of this statement regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Privacy Policy

1) Introduction and contact details of the responsible party

2) Data collection when visiting our website

3) Hosting & Content Delivery Network

4) Cookies

5) Contact

6) Data processing when opening a customer account

7) Use of customer data for direct advertising

8) Data processing for order fulfillment

9) Online Marketing

10) Web analytics services

11) Retargeting/Remarketing and Conversion Tracking

12) Website functionalities

13) Tools and Miscellaneous

14) Data Subject Rights

15) Duration of storage of personal data

Info

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